08-02-2010 08:39 AM
Some of my ACT for web users have smaller screens with a max of 1024x768 (sad I know). The issue is that some items fall off the navigation bar.
One thing I've done to help ease the situation is:
1. Logon to ACT for Web from a different computer, one with a better resolution
2. Use the arrow button at the bottom of the nav pane to remove unused buttons
3. The setting is saved and the buttons are removed on the smaller reso screen too
You have to do this from a different computer because even the arrows are hidden.
Is there perhaps a better solution though? Is it possible to remove some of the related task options? Most of the users aren't using the list anyway.
08-02-2010 08:40 AM
08-04-2010 12:23 PM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
08-04-2010 01:31 PM
It does increase the height of the screen by quite a bit which allows more buttons to appear. They could move their task bar to the left/right of the screen (vertically) as well to get more space. They can also remove uneeded IE toolbars (who doesn't have a few of those?).
For now the end users seem content with just a few buttons missing. We took the Welcome screen, reports, and dashboard off since they're not utilizing these features yet.