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ACT! for Web - Export to Excel Grayed Out

New Member
Posts: 1
Country: China

ACT! for Web - Export to Excel Grayed Out

[ Edited ]

I am using ACT Premium for web, and have set permission to user to export data to excel, it works ok if on application directly but it's grayed out if i operate it on web.  even myself with administrator right, anything I can do?

Message Edited by dlunceford on 01-07-2009 09:07 AM
Tuned Listener
Posts: 21
Country: United States

Re: ACT! for Web - Export to Excel Grayed Out

On the web interface side, the only time I can export to Excel is when I have the Contact List shown. I cannot export from the group list, contact info, or any other location.  Do you have the same issue?

 

I have also noticed that the machine that needs to do the export needs to have excel installed.  Is this really the case as well with you?

 

Thanks,

Robert