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ACT for WEB & Skype

Bronze Elite Contributor
Posts: 1,409
Country: United_Kingdom

ACT for WEB & Skype

Does anyone know if it is possible to use Skype directly from the phone number or any other seemly way in ACT for WEB?

Moderator
Posts: 704
Country: USA

Re: ACT for WEB & Skype

[ Edited ]

Ch1p,

 

  There are several ways that you can use Skype from Act!  We have several add-on products like DialIT and Call On CRM that will activate Skype directly from Act!  Though you need this functionality for Web, so this next option may work:

 

There is another way, but I haven't tested it, and I'm not really sure of how well it works so YMMV.  Here's a link to the Youtube Video of it: http://www.youtube.com/watch?v=R-MAKaBKLZQ

 

A quick google search also gave me this addon; http://www.exponenciel.com/actaddons/actaddon.aspx?ID=146

 

Let us know when you have it working!

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com