08-08-2013 10:20 PM
Sage ACT! Premium 2011 Version 22.214.171.124, Hotfix 1
Windows 7 (64b)
We are sharing a database across 3 PCs in a peer to peer network.
All of a sudden about 6 months ago the database sharing would disable itself . I have to go to the PC where it is stored, log on as administrator and re tick the box.
Anyone got any ideas why this is happening and how to fix?
08-11-2013 07:26 PM
There can be a few reasons for this to happen. Most likely it would be related to an antivirus/firewall issue. Either a new antivirus program installed recently, or possibly an auto update.
Please refer to this knowledge base article ID 24235 for some possilble solutions.
Hope this helps.
08-12-2013 12:06 AM
You also need to have SQLSEVR.EXE added. There's actually quite a list of processes and ports and need to be allowed sometimes for ACT to run smoothly. Please also ensure that the UAC is disabled.
08-12-2013 02:38 PM - edited 08-12-2013 02:45 PM
CLICK ... Using your Anti-Virus/Firewall Software with Sage ACT! (Basic Anti-virus Configuration too)
Never Notify level - and restart the computer
. I suggest share the database on your server from the folder C:\Users\Public\Documents\ACT\ACT data\Databases (Naturally you must distribute a new PAD file - )
.PAD file is direct access to the database from Users workstation - do not need a shared network drive or folder - do not need map a drive letter to the network - Check that the database is shared on the ACT! server (Tools - Database Maintenance - Share Database)
08-13-2013 04:34 PM
The original KB article I posted contained the link to how to use your AV/firewall with ACT. It takes you to the same KB that Juan has provided.