Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT! by Sage 2010 Premium

Accepted Solution Solved
Nickel Super Contributor
Posts: 397
Country: USA
Accepted Solution

ACT! by Sage 2010 Premium

Greetings, Question: I have a computer with ACT! 6 and ACT! 2010, both with Outlook XP, when I send an email from ACT! 6 is correct text formatting and image in my signature, but when I send from ACT! 2010 is plain text and the logo as an image attached file.

Why?

Thanks for the help in all 2009, God bless you this Christmas and Happy 2010

 

 

Juan Carlos Otero

Praxi Solutions Inc. - Systems.

 


Accepted Solutions
Solution
Accepted by topic author jotero
‎09-25-2015 03:20 AM
Bronze Elite Contributor
Posts: 2,518
Country: USA

Re: ACT! by Sage 2010 Premium - AND - Outlook XP Compatibility

In v6 email signatures were controlled by Act Email. Now with direct Outlook integration your signature comes from Outlook. 

 

Do you get the same results when opening Outlook and sending an email?

Do you get the same results when using Act Email as your email editor?

 

See the following KB for instructions on changing from direct Outlook to Act Email. Step 4 of 8 allows you to make this change.

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2532... 

 

Here is a KB article on signatures in Act

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2207...

 

If you would like to test Outlook signatures here is a link to a Microsoft KB article explaining that this is resolved by applying a service pack to Outlook. 

http://support.microsoft.com/kb/329305

 

 

 

View solution in original post


All Replies
Nickel Super Contributor
Posts: 397
Country: USA

Is urgent, Thanks

Smiley Wink  I forgot to mention that this trying to Office XP and that this response is urgent, Thanks
Bronze Elite Contributor
Posts: 2,518
Country: USA

Re: ACT! by Sage 2010 Premium

Are you using direct Outlook integration or Act Email as your email editor?
Nickel Super Contributor
Posts: 397
Country: USA

Re: ACT! by Sage 2010 Premium

Direct Outlook (XP Version) integration
Nickel Super Contributor
Posts: 397
Country: USA

ACT! by Sage 2010 Premium - AND - Outlook XP Compatibility

 

 Greetings, we still expect response for this request .. Thanks

 

Juan Carlos Otero Gracia
Praxi Solutions Inc.
Sunrise, FL 33323
jotero@praxisol.com

Solution
Accepted by topic author jotero
‎09-25-2015 03:20 AM
Bronze Elite Contributor
Posts: 2,518
Country: USA

Re: ACT! by Sage 2010 Premium - AND - Outlook XP Compatibility

In v6 email signatures were controlled by Act Email. Now with direct Outlook integration your signature comes from Outlook. 

 

Do you get the same results when opening Outlook and sending an email?

Do you get the same results when using Act Email as your email editor?

 

See the following KB for instructions on changing from direct Outlook to Act Email. Step 4 of 8 allows you to make this change.

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2532... 

 

Here is a KB article on signatures in Act

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2207...

 

If you would like to test Outlook signatures here is a link to a Microsoft KB article explaining that this is resolved by applying a service pack to Outlook. 

http://support.microsoft.com/kb/329305