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ACT! Word Add-in won't enable

New Member
Posts: 2
Country: USA

ACT! Word Add-in won't enable

Hello - A user all of the sudden can't use the ACT! Word Add-in.  I have tried all the steps in KB13569.  I have reinstalled ACT.  The two ACT! add-ins still show up as disabled and when I try to enable them, nothing happens.  Made Word is running as Administrator when trying to make the changes.  The integration works fine for outlook and excel.  Any ideas?

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: ACT! Word Add-in won't enable

What version of Word? What version of the ACT! program?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: USA

Re: ACT! Word Add-in won't enable

Word 2010.  Act! 2012 Premium SP1 Hotfix 5.