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ACT + Windows 10+word

Tuned Listener
Posts: 57
Country: France

ACT + Windows 10+word

Hi,

 

I had the very bad idea to install Windows 10 on my pc.

 

i have : Act! Premium Version 16.0.291.0, Hot Fix 5

 

First problem : each time i start my pc i have to run manualy the SQL ACT data base in the services .

 

The second : impossible to merge with word 2013 got this message below

 

http://screencast.com/t/qkTBeusgs

 

Thanks in advance.

 

Rémi

 

 

 

 

Employee
Posts: 10
Country: United_Kingdom

Re: ACT + Windows 10+word

Hi

 

The first problem is a known issue with Windows 10. We currently do not have a fix but you may want to try the steps in this article:

http://kb.swiftpage.com/app/answers/detail/a_id/23934/kw/SQL%20disabled%20startup

 

 

Problem number 2 can usually be resolved by following the steps in this article:

http://kb.swiftpage.com/app/answers/detail/a_id/36939/kw/RPC%20server%20unavailable

 

 

Act version 16 is not supported on windows 10, but you may find the above steps helpful. (Act version 17.2 is supported but does also have some compatibility issues). 

http://kb.swiftpage.com/app/answers/detail/a_id/38170/kw/known%20issues%20windows%2010

 

 

Kind regards