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ACT WEB 2011 history and notes attachments problem.

Tuned Listener
Posts: 45
Country: Poland

ACT WEB 2011 history and notes attachments problem.

[ Edited ]

Hi ,

 

1)on some computers i cant attach history or notes to specyfic files like pdf or doc (on some i can attach anything on other just pdf or xls) what can couse that problem ? 

 

 edited : seems that if file size is 0KB it cannot be attached.

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT WEB 2011 history and notes attachments problem.

I've tested 2011 web and cannot attach a 0kb file ("error uploading file"). It requires that the file be at least 1byte in size.

0KB generally indicates an empty/corrupted file, double check that you can open the file outside of ACT! and confirm that it contains data.

Is there a reason for attaching an empty file?

Are you able to attach files greater than 0kb in size?
Greg Martin
Sage
Tuned Listener
Posts: 45
Country: Poland

Re: ACT WEB 2011 history and notes attachments problem.

no there is no reason to do it, i just ask users to try to attach files to test, and so they do RMB and add some new files to desktop to attach them and then tell me that there is an error and i wasnt sure whats the couse and if there is any kind of way to set that certain user can only attach certain docs. 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT WEB 2011 history and notes attachments problem.