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ACT Version 18 softphone

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12bcapital
Posts: 1
Country: USA

ACT Version 18 softphone

‎04-21-2016 10:54 AM

What softphones can be used with the web based solution? What ones can be used with the PC based version? Can't seem to find any reliable information.

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Gary W
Posts: 4,041
Country: United_Kingdom

Re: ACT Version 18 softphone

[ Edited ]

‎04-22-2016 08:54 AM - edited ‎04-22-2016 08:54 AM

Hi 12bcapital,

Act! on premise installations work in conjunction with the Windows dialler. Any softphone that is compatible with this TAPI interface can be used.
Act! Premium Web does not offer any built in click to call functionality, and therefore would require the use of third party browser addons to add click to call functionality to displayed phone numbers.

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