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ACT V19 Syncing Calendar even when turned off

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Silver Contributor
Posts: 2,062
Country: United_Kingdom

ACT V19 Syncing Calendar even when turned off

The heading says it all - ACT V19 Syncing Calendar even when turned off

 

Happening on a recent new installation of someone still on V19 and settings are correctly set to on Do Not Synchronise.  All patches applied.

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Silver Contributor
Posts: 2,062
Country: United_Kingdom

Re: ACT V19 Syncing Calendar even when turned off

Just an update. Worked out that it was other ACT users including this user in a meeting being imported on their linked Outlook - ACT outlook sync. 

 

BUT when I look at the user who is not syncing with Outlook the Meeting says they created it, not the users who did create it!

 

All very odd but going to monitor for a while so I can work out patterns etc for what is actually happening.

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Platinum Elite Contributor
Posts: 14,849
Country: Australia

Re: ACT V19 Syncing Calendar even when turned off

When you create an activity in Act! and at least one of the contacts you're scheduling with is also a user, Act! creates an extra activity in their task list.