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ACT Synchronizaion Failed

Tuned Listener
Posts: 6
Country: USA

ACT Synchronizaion Failed

We're experience following error on Multiple Remove databaeses.

Did anyone experience this type of issue?

We've running ACT 2008 ST on Windows 2003 Enterprise server w/8GB RAM.

[ Info | 3/27/2008 12:52:40 PM ]Message: Sync remote client created.

[ Info | 3/27/2008 12:52:41 PM ]Message: Checking if schema changes are available for sync.

[ Info | 3/27/2008 12:53:21 PM ]Message: Client establishing synchronization with server database: MANUFACTURING

[ Info | 3/27/2008 12:53:33 PM ]Message: Initial Handshake completed.

[ Info | 3/27/2008 12:53:33 PM ]Message: Checking if data changes are available for sync.

[ Info | 3/27/2008 12:53:48 PM ]Message: Client initialized database send session: 3

[ Info | 3/27/2008 12:54:31 PM ]Message: Client initialized.

[ Info | 3/27/2008 12:54:33 PM ]Message: Client schema synchronized.

[ Info | 3/27/2008 12:55:10 PM ]Message: Server initialized.

[ Info | 3/27/2008 12:55:12 PM ]Message: Server schema synchronized.

[ Info | 3/27/2008 1:00:00 PM ]Message: Files synchronized.

[ Error | 3/27/2008 1:00:31 PM ]Message: Synchronization has failed. Synchronization failed due to an out of memory error on the server. Exception of type 'System.OutOfMemoryException' was thrown.

Nickel Elite Contributor
Posts: 595
Country: USA

Re: ACT Synchronizaion Failed

Check the server for undeleted temp files.
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT Synchronizaion Failed

Also, if you haven't updated to 10.0.1.199 (check in Help | About), you should download and apply the update. You need to do this on ALL machines, server first.
 
You can download the current patch from http://www.act.com/support/updates/index.cfm
Tuned Listener
Posts: 6
Country: USA

Re: ACT Synchronizaion Failed

Where are the temp files on server?
 
Copper Contributor
Posts: 35
Country: USA

Re: ACT Synchronizaion Failed

There are 2 usual spots for tempfiles to reside. The first one is pretty easy:
C:\Windows\Temp
The next can move around, but you can always find it by doing Start-->Run, typing in the following:
%temp%
 
ACT files usually have a .tmp postfix. Though I'm sure they are not alone in that convention.
Ben Leong
Certified ACT! Consultant
www.accentgold.com
Tuned Listener
Posts: 4
Country: United States

Re: ACT Synchronizaion Failed

Deleting the temp files on the sever side worked for us, used Ccleaner.

Can mark the post as solved.

 

Mark.