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ACT Survey doesnt think I have an internet connection

Copper Contributor
Posts: 18
Country: USA

ACT Survey doesnt think I have an internet connection

Hi,

 

I've tried to click this several times. Although I have an internet connection this continues to pop up. I'd kind of like to take the survey. 

 

ACTMessage.png

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Silver Contributor
Posts: 1,778
Country: United_Kingdom

Re: ACT Survey doesnt think I have an internet connection

Where are you accessing the link for the survey from?

Copper Contributor
Posts: 18
Country: USA

Re: ACT Survey doesnt think I have an internet connection

There is an ACT popup each day that asks me if I'd like to take the survey. When I click yes it says I don't have an internet connection, although I do.

Silver Contributor
Posts: 1,778
Country: United_Kingdom

Re: ACT Survey doesnt think I have an internet connection

My guess is that the link to the survey at the other end is broken so the problem is not at your end. Confusing message problem.

Copper Contributor
Posts: 18
Country: USA

Re: ACT Survey doesnt think I have an internet connection

lol... Its probably good that they don't let me take the survey... It would probably say something like this being a good example of ACT.... 

 

HEY, we want your opinion... you just can't give it to us. <--- Yeah, really care about what your customers think... lol...