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ACT! Setup required each time PC is restarted

New Member
Posts: 4
Country: United States

ACT! Setup required each time PC is restarted

 
Nickel Contributor
Posts: 410
Country: Canada

Re: ACT! Setup required each time PC is restarted

I would boot into Windows and run MSCONFIG to remove the setup from the startup.

Once that is done, run Add/Remove Programs to remove ACT completely.

 

Restart, and then complete the setup over again.

If the Add/Remove option is unavailable or not working properly, message me back and I can provide the link to the removal utility.

Ken Quigley, BA, MCSE, ACC, APT
Toronto, Ontario
www.keystroke.ca
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! Setup required each time PC is restarted

New Member
Posts: 4
Country: United States

Re: ACT! Setup required each time PC is restarted

Our version is 9.0.1.162, Hotfix 3 running on Windows XP
Copper Super Contributor
Posts: 54
Country: Canada

Re: ACT! Setup required each time PC is restarted

Are you running roaming profiles, or are the user folders redirected to the server?

 

Act saves it's preferences in these folders, and if for some reason it cannot access them, it will try to rebuild the preferences and it will appear as if it's starting Act for the first time.

Michael Kadlec
Act! Certified Consultant
Corelogix Corporation
New Member
Posts: 4
Country: United States

Re: ACT! Setup required each time PC is restarted

Thank You!...... we are running roaming profiles.