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ACT Remote Database slow to open contact detail view

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New Member
Posts: 14
Country: United States

ACT Remote Database slow to open contact detail view

All:

 

In ACT! 22.1.212.0 Update 3, I am having an issue with loading times related to remote databases.

 

If I open ACT! and load either a local or shared DB all is normal and good.

 

If I open ACT! and load a remote database, it literally takes 2 minutes to fully load the contact detail view.

 

If I open to either the welcome screen or the contact list view, they open quickly, but then when I click on contact detail, it takes 2 minutes again.

 

Once the first contact detail view is shown, all is good...it's just the first one that is slow to load...

 

Anyone else seeing this, have any ideas???

 

 

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Nickel Contributor
Posts: 230
Country: USA

Re: ACT Remote Database slow to open contact detail view

If you have a customized Layout that could be the problem. Try it with one of the Basic ones provided (assuming they were not customized by a DIY user)

Bob Kennedy
ACC
Kenbar Solutions CT,CA & FL
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New Member
Posts: 14
Country: United States

Re: ACT Remote Database slow to open contact detail view

Basic Layout has same issue....