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ACT Reader Will Not Launch

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tgp
Copper Contributor
Posts: 30
Country: United States
Accepted Solution

ACT Reader Will Not Launch

Hello,

 

I cannot get actreader.exe to launch.  I am attempting to set up an ODBC connection so I can use Crystal Reports 8 with the ACT data.  If I double click actreader.exe on the server, I will see an hour glass for a split second and then nothing happens.  I am not able to change the password.

 

We are running ACT! Premium for web 2009 Version 11.1.183.0, Hotfix 1

This is running on a Windows Server 2003 machine that houses the database

ACT network sync service is also running on the server and some remote laptops use this

Client PC's have the same ACT version

 

I appreciate your help


Accepted Solutions
Solution
Accepted by topic author tgp
‎09-25-2015 03:20 AM
tgp
Copper Contributor
Posts: 30
Country: United States

Re: ACT Reader Will Not Launch

This issue has been fixed.  I downloaded a clean copy of ACT! Reader from http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/fattach_get.php?p_sid=kg...

 

The new actreader.exe works.  My original one must have been corrupted or was outdated.

View solution in original post


All Replies
Solution
Accepted by topic author tgp
‎09-25-2015 03:20 AM
tgp
Copper Contributor
Posts: 30
Country: United States

Re: ACT Reader Will Not Launch

This issue has been fixed.  I downloaded a clean copy of ACT! Reader from http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/fattach_get.php?p_sid=kg...

 

The new actreader.exe works.  My original one must have been corrupted or was outdated.