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ACT Preumium for Web (11.0) Contact View

New Member
Posts: 2
Country: United States

ACT Preumium for Web (11.0) Contact View

I'm new to the ACT software package, so I don't have much experience setting it up or knowing how it performs, but we've noticed that when we click on the 'Contact View' button on the main page, it takes forever to load up the records. It generally hangs IE before it finishes loading everything (a DB of about 9000 records.) We have this issue even when connecting while running the web page directly on the server, so it doesn't seem to be a network issue.

 

We're running ACT Premium for WEB 11.0, IIS 6.0, server 2003 SP2 with 2 GB of RAM, a 2 Ghz processor.

 

Has anyone run into this type of issue before?

 

Thanks,

Moderator
Posts: 4,395
Country: USA

Re: ACT Preumium for Web (11.0) Contact View

Try reindexing the database by going to Tool > Database Maintenance > Check and Repair.  Also see if you get the same results within the demo database.
New Member
Posts: 2
Country: United States

Re: ACT Preumium for Web (11.0) Contact View

Thanks for the response David. Reindexing seems to have fixed the hangup issue, but is there a way to force the webpage to continuously load the data without having to constantly scroll down?
Moderator
Posts: 4,395
Country: USA

Re: ACT Preumium for Web (11.0) Contact View

Unfortunately no.