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ACT! Premium for Web - "Scan for Duplicates" function grayed out. How does one merge duplicate records? Is there an add-on?

New Member
Posts: 1
Country: USA

ACT! Premium for Web - "Scan for Duplicates" function grayed out. How does one merge duplicate records? Is there an add-on?

ACT! Premium for Web - "Scan for Duplicates" function grayed out. How does one merge duplicate records? Is there an add-on?

Platinum Elite Contributor
Posts: 6,663
Country: USA

Re: ACT! Premium for Web - "Scan for Duplicates" function grayed out. How does one merge duplicate records? Is there an add-on?

Duplicates can be merged with the ACT! program but I would use that capability on a very limited basis. For one thing the merging is done on a record by record basis and is slow. The best addon I've seen and the one I've used can be found here. http://www.egenconsulting.com/egcproducts.html

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Silver Contributor
Posts: 1,813
Country: USA

Re: ACT! Premium for Web - "Scan for Duplicates" function grayed out. How does one merge duplicate records? Is there an add-on?

Just to clarify, you must scan duplicates on the desktop client (on the server for ACT for Web).  The web client accessable via browser doesn't have a scan for duplicates function.  Roy is correct, the add in from  http://www.egenconsulting.com is the best we've seen as well. 

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Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider