08-12-2008 12:03 PM
I am absolute novice here, and need help. We use ACT Premium for WEB 126.96.36.199. As soon as a user logs in, and stays inactive for some period of time (say, 5 min.) the ACT offers a choice: to log off or to continue. If a user chooses to continue this message (log off/continue) gets thrown every minute.
How can we reconfigure the timeouts to avoid this annoying issue?
Thank you in advance,
08-13-2008 08:14 AM
08-13-2008 10:29 AM
Mike, Thank you very much! I managed to change the timeout according to the article you supplied me with. The actual problem though was different (and it looks to me as a bug, actually). After the timeout expiration the message appears like it is supposed to, but after that it appears every minute (not waiting for another timeout expiration) - and this is pretty annoying. Is it how it is supposed to work?
Thank you again for your time and help!
08-13-2008 10:33 AM
Been to long since I've used the ACT! 8 build of Web... so can't remember if this was an issue.
Does it still happen now that you've adjusted the timeout?
08-13-2008 10:50 AM
thank you for reply, but I just changed it, and we did not have time to check it yet . I will let you know as soon as we have some results.