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ACT! Premium Web Access - Reports do not contain any data

New Member
Posts: 3
Country: USA

ACT! Premium Web Access - Reports do not contain any data

I installed ACT! Premium Web Access about a month and a half ago and I just found that when I try to print some reports (not all) they are blank.   Today I tried to print a Contact Report (the one that comes preloaded in the program) but all I get is a header and footer - no data from the contact or lookup (I tried both current contact and current lookup options).   This report DOES work properly on a co-worker computer and on our server and I am able to print other reports....Also under one of our log ins when we try to print a calendar it tells us that we are trying to print thousands of addresses - but we are selecting the calendar and filtering properly.   The calendar actually does print as a calendar if we just click OK....

 

Any suggestions on how to get the reports working properly under all of our users??

 

Thanks for any help you can give!