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ACT! Premium Down??

New Member
Posts: 42
Country: USA

ACT! Premium Down??

  • Act! Premium (Web) Version: 19.0.155.0
  • Local Machine – 1 User
  • Windows 10
  • Internet Explorer

 

I keep getting the following message this morning...

 

"The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."

 

Is ACT! down?

New Member
Posts: 2
Country: USA

Re: ACT! Premium Down??

ME TOO- How has this not been discussed or email sent to users>

New Member
Posts: 2
Country: USA

Re: ACT! Premium Down??

Not sure where my posting is - 'I'm getting the same thing

New Member
Posts: 42
Country: USA

Re: ACT! Premium Down??

Its been this way ALL day.  Yesterday it was super slow.

New Member
Posts: 42
Country: USA

Re: ACT! Premium Down??

Still down today.  Cant afford to lose another day of work.  UGH!

Administrator
Posts: 4,024
Country: United_Kingdom

Re: ACT! Premium Down??

Hi All,

 

If you are an Act! Premium Cloud customer, and are getting this error when accessing your database in a web browser, please check the URL you are using to access your database, and ensure it has https:// prefixed at the beginning. If it has http://, then change this to https:// and try again.

A change was recently made to improve security by requiring all connections to Act! Premium Cloud databases to be secured with SSL. Some older links will need to be updated.

 

If you are hosting your own Act! Premium for Web server, please check that your web server is running and has been correctly configured. Your server administrator should be able to assist you with this.

New Member
Posts: 42
Country: USA

Re: ACT! Premium Down??

YAY!!!  That worked.  Thanks so much!