Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT Premium 2013 Universal Search only partial results displayed

Copper Contributor
Posts: 116
Country: Canada

ACT Premium 2013 Universal Search only partial results displayed

On a remote database I'm getting different results than the main database when I do a search using the universal search function and I don't believe this was always the case.  The Sync Set is full, so the remote database is a complete copy of the entire database, yet the search result for a particular keyword I'm doing only pulls up a couple results, whereas the same search on the main database pulls dozens of results.  I've read through several KB articles, nothing seems specific to this.  I've done the re-indexing maintenance item and that made no difference.  It seems like the index on the remote database does not have all database entries properly indexed.  I don't know if that is the case but I would really like to hear what you guys think about this.

 

For the record, I have just today realized there is an ACT 2013 SP1 package available.  I have not yet installed that.  I don't assume that an SP1 package will fix this particular issue, but I wanted to mention that I am still currently at the 2013 original installation state with no patches.