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ACT Premium 2013 E-Mail Merge Keeps Failing

New Member
Posts: 1
Country: USA

ACT Premium 2013 E-Mail Merge Keeps Failing

Good Morning,


I am new to this forum.  I have used ACT at 2 prior firms; I am the sole user of ACT 2013 here.  I made a test group of myself (1 contact) and attempted the usual E-Mail merge.  The system created my E-Mail just fine in Outlook, but then my message was not sent automatically. My E-Mail just sat waiting for me to send it.  I need to know please, is there a link/button etc. in ACT Premium 2013 which automatically creates and also automatically sends the E-Mails for the group I created?  Thanks,

Chester ("Tres") Willets