Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT Premium 2012 is VERY slow to sync

Avid Listener
Posts: 40
Country: USA

ACT Premium 2012 is VERY slow to sync

ACT Premium 2012 is VERY slow to sync. It really bogs down in the database modifications section, but they are brand new sync sets. Any suggestions.

 

David C. Noe

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: ACT Premium 2012 is VERY slow to sync

Avid Listener
Posts: 40
Country: USA

Re: ACT Premium 2012 is VERY slow to sync

Yes, but I did not have this problem with the last version.

 

DCN

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: ACT Premium 2012 is VERY slow to sync

It's an undocumented change in the way attachments are handled in ACT! 2012... it supposedly check to make sure which documents need to go to the remote.
Avid Listener
Posts: 40
Country: USA

Re: ACT Premium 2012 is VERY slow to sync

Is this enough of a problem to u\other users that you thinkthey will fix it? Do you have any ideas for a work around?

 

Thanks

 

David

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: ACT Premium 2012 is VERY slow to sync

To be honest I haven't found the spare time to test it and find how it works yet... paid work come first.

Many if a client wanted to pay for the testing, I'd be able to schedule some time to test.... till then, unless someone from Sage has an insight, will have to wait.
New Member
Posts: 3
Country: USA

Re: ACT Premium 2012 is VERY slow to sync

I have the same issue.  I have not had a successful sync.  It continues to time out.

Bronze Contributor
Posts: 955
Country: Australia

Re: ACT Premium 2012 is VERY slow to sync

In past versions this could at times be overcome by copying the attachments manually to the remote but have not tested this to see if resolves. Like Mike I have put this behind other paid projects but would appreciate any further feedback on this issue.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: ACT Premium 2012 is VERY slow to sync

I'm also wondering if making sure ALL users are on the remote, does it still need to do the security checking
Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: ACT Premium 2012 is VERY slow to sync

Steve is testing a possible solution in the ACT! Fanatics Group here:
http://lnkd.in/Nubfnb

Join the group and follow the thread to be informed with results of his tests