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ACT Premium 2012 - dialed wrong number and notes in history go to another user

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Posts: 1
Country: Australia

ACT Premium 2012 - dialed wrong number and notes in history go to another user

I am posting this on behalf of a user experiencing issues and havent been able to find a solution.

 

ACT has on several occasions dialled the wrong number and when I put notes in the history it has gone to another card, also Sue B had my history on one of her clients that I had never contacted before but we refreshed ACT and it fixed itself but today I sent an email out of act and when I checked it later in the day I found it was sent to a different contact in a different card.

 

any ideas whats going on here?

 

Sage ACT! Premium 2012 Version 14.1.108.0, Hot Fix 5