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ACT Premium 2012 Reports Running Slow

New Member
Posts: 2
Country: USA

ACT Premium 2012 Reports Running Slow

I have two 2008R2 64 bit servers. One is a Terminal Server the other is a DB server running MSSQL 2008 R2

 

The MSSQL server hosts the act DB files and is access via it's IP on port 1433

 

The Terminal Server is used for employees to log into a terminal session and run the ACT client accessing the DB on the Database Server. Employees cannot log onto the DB server, they can only access the MSSQL databases through the ACT client.

 

When I run a report as an administrator logged onto the DB Server it take 11 seconds to run a selected report. When I run the same report logged onto the Terminal Server also as an administrator it takes 30 seconds to run the report. Is there anything I can do to speed up the report processing time from the terminal server?

 

Thanks

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: ACT Premium 2012 Reports Running Slow

Which report or all reports? 

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: USA

Re: ACT Premium 2012 Reports Running Slow

It seems to be all reports.