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ACT Premium 2012 Not remembering added licenses

New Member
Posts: 2
Country: USA

ACT Premium 2012 Not remembering added licenses

Hello,

 

We recently purchased 2 additional licenses for ACT  to add to our origonal 10 seat license. They came as individual licenses. 

 

I added them in ACT. it registered, and activated,  and it shows 12 licenses in the "About ACT". However, if I close, and reopen it, the program now shows that it now has the origonal 10.

 

I tried re-adding them, and the same thing happens.

 

Any Ideas? 

 

Thanks,

-Ray

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT Premium 2012 Not remembering added licenses

Try starting Act! by right-clicking on the act! icon and "Run as administrator" ... then add the licenses. Close Act! and re-open
New Member
Posts: 2
Country: USA

Re: ACT Premium 2012 Not remembering added licenses

Hello Mike,

 

I tried your suggestion, and it worked! The licenses are now staying. 

 

 

THANK YOU SO MUCH!!

 

-Ray