09-22-2010 02:04 PM
We currently upgraded from ACT! 2008 to ACT! 2011 and have an IT team who installed the product on our server. The original created a blank database under a made-up user name so that we could access the blank database on our office computers. However, once a new database was created and the IT user was deleted to add the user whom use ACT in our office we are now unable to add/change/delete fields even under a admin role. Does anyone know a way to fix this?
Would greatly appreciate any help,
09-23-2010 07:32 AM
Welcome to the Act! Online Community!
When the current user signs on, is the option for Tools > Define Fields grayed out? If it is, then this username does not have Administrator or Manager privelages within the database.
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