02-18-2011 12:27 PM
I installed ACT Premium 2010 on a computer with Outlook 2010. I've renamed the old Preferences file and copied into the correct folder the Preferences files listed in KB 26713.
This PC is in Singapore and Control Panel\Regional Setting is set to Singapore. Eventually I added all three files in KB 26713. Still cannot get ACT 2010 and Outlook 2010 connected. Any suggestions? Outlook is 32-bit on Windows 7 PC.
02-18-2011 12:31 PM
Office 2010 came out several months after ACT 2010. Office 2010 is supported with ACT 2011 only.
02-18-2011 01:04 PM
02-22-2011 10:52 AM
03-05-2011 02:44 PM
03-08-2011 03:19 PM
Mike - thanks for checking. I guess it is working. I followed up with the user, but no response, so it must be working. Since then I have added this fix to other PCs and noticed that Outlook 2010 did not immediately show up in Tools > Preferences. It showed up after adding the address book in Outlook.
03-08-2011 04:59 PM