07-18-2013 05:02 AM
We're installing ACT 2010 premium on to a new server for a client - version 18.104.22.168 Hot Fix 5. ACT has installed but when we try to install the updates we get a message saying 'ACT! detected is not compatible with this update'.
The knowlegde base article says we need to reinstall using the full install of ACT! that includes the service pack. I've looked on the downloads area of the website but can't find this. Can anyone help?
07-18-2013 05:30 AM - edited 07-18-2013 05:30 AM
I'm and Act! consultant in the UK and would like to help.
Please contact me using the info in my signature below.