03-09-2010 06:39 AM - edited 03-09-2010 01:13 PM
03-16-2010 02:48 PM
Do those two users have local copies of the .PAD file for the database on their machines (ie, on their Desktop)? If not, I would suggest they do this. Then remove the ACT! address book from Outlook, both through Outlook and through the registry. Then re-add the address book using the local copy of the .pad file. Before readding the address book, run Detect & Repair from the Help menu in Outlook.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.