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ACT! Premium 18 installation error

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Copper Super Contributor
Posts: 73
Country: USA
Accepted Solution

ACT! Premium 18 installation error

[ Edited ]

I am trying to upgrade from ACT! premium V16.3 to V18 on a PC with Windows 7, but it shows the following error.

 

I have tried to rename the %appdata%\ACT\ACT for windows # folder, but it is not working

 

error.jpg


Accepted Solutions
Solution
Accepted by topic author paymanzafar
‎06-11-2016 02:27 AM
Silver Super Contributor
Posts: 2,328
Country: USA

Re: ACT! Premium 18 installation error

That is usually a .NET install issue. If you uninstall and reinstall .NET that should fix it.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!

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All Replies
Solution
Accepted by topic author paymanzafar
‎06-11-2016 02:27 AM
Silver Super Contributor
Posts: 2,328
Country: USA

Re: ACT! Premium 18 installation error

That is usually a .NET install issue. If you uninstall and reinstall .NET that should fix it.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Administrator
Posts: 4,024
Country: United_Kingdom

Re: ACT! Premium 18 installation error

Hi paymanzafar,

Uninstalling .NET, then attempting the upgrade should install .NET 4.5 as part of the Act v18 installation.
Copper Super Contributor
Posts: 73
Country: USA

Re: ACT! Premium 18 installation error

Thank you very much. It worked for me.