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ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

New Member
Posts: 6
Country: Turkey

ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

ACT  PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

 

I HAVE PURCHASE NEW ACT PREMIUM 2011  AND CAN NOT CREATE NEW DATABASE

 

ONLY  THE MESSAGE  unable to retrieve schema metadata

 

what is this ???   I Using Windows 7  please help me

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

New Member
Posts: 6
Country: Turkey

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

I SELECT FROM FILE MENU NEW DATABASE  AND GIVE NAME  AND WRITE THE FIELDS

 

AND CLICK TO CREATE  THEN COMING THE CREATING LABEL WE ARE WAITING 1-2 MINUTES

 

AND THE COMING THE MESSAGE  UNABLE TO RETRIEVE SCHEMA  METADATA 

Copper Elite Contributor
Posts: 233
Country: USA

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

Tam,

 

Check and make sure the SQL ACT!7 instance is running, click on run or search if your using windows 7, then type services.msc.

 

In the list you should see SQL Server (ACT7) the status should be started. If its not try to start the service

 

Thanks,

Kurt Rosemann

Platinum Act! Consultants
Kurt@ActiveSales.net | www.ActiveSales.net | 877-569-8005
New Member
Posts: 6
Country: Turkey

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

can you write me the solution step by step

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

Hello tamergungez06,
Welcome to the Sage ACT! Community. Are you able to open an existing local database, such as the demo (ACT2011Demo)?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 6
Country: Turkey

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

thank you i am new  We are use windows 7

 

I  have this  problems with ACT2011 PREMIUM

 

1- ACT DEMO2011 is opening only this i can not creating a new database

 

     "unable to retrieve schema metadata" give the message

 

2- I can not opening fax cover page

 

   this messages coming : attemped to read or write protected memory.This is often an indication that other memory is

  

   corrupt . What is this ???

 

3- I use Microsoft office 2007  i have problems with outlook problems .

 

  please help me this is very urgent

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

[ Edited ]

There are three things you can try to see if this is related to permissions. Try the first option, then move on to the next if not resolved:

 

1. Close ACT!, then reopen it by right-clicking on the program icon and selecting Run As Administrator (instead of double-clicking)

 

2. Lower the settings for or disable User Account Control (UAC). Instructions for this are in KB Article 25665.

 

3. Enable the Windows built-in administrator account, log out of Windows, then log back in as the built-in administrator. Instructions for this are in KB Article 21797.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 6
Country: Turkey

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

not i have make all not working
New Member
Posts: 6
Country: Turkey

Re: ACT PREMIUM 2011 I CAN NOT CREATE NEW DATABASE

Mr.Hollister ,

 

1- By install ACT  WE HAVE A SHORT MESSAGE

 

     ON THE SAGE ACT FINALIZING INSTALLATION

 

     COMING THE MESSAGE SETUP HAS ENCOUNTERED AN ERROR. PLEASE CONTACT SUPPORT .

 

    WHEN ME PUT OK .THEN OPENNING ACT DEMO .

 

  ACT DEMO2011 is opening only this i can not creating a new database

 

     "unable to retrieve schema metadata" give the message

 

2- I can not opening fax cover page

 

   this messages coming : attemped to read or write protected memory.This is often an indication that other memory is

  

   corrupt . What is this ???

 

3- I use Microsoft office 2007  i have problems with outlook problems .

 

  please help me this is very urgent