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ACT!/Outlook randomly attaching emails to contacts with no email address

New Member
Posts: 12
Country: United States

ACT!/Outlook randomly attaching emails to contacts with no email address

We are using Premium 2011 with Outlook 2007 configured to automatically attach emails to ACT! contacts.

 

For some reason, we have a lot of random emails getting attached to contacts who do not have an email address defined in ACT!


I thought it might have to do with "undisclosed recipients" emails, but that does not always seem to be the case.

 

Any ideas how to stop this?

 

-djm