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ACT Outlook and Exchange

Tuned Listener
Posts: 20
Country: United States

ACT Outlook and Exchange

Is anyone currently using the Outlook email integration feature in ACT with an Exchange server and NOT using pst files?

 

Thank you.

Nickel Elite Contributor
Posts: 567
Country: USA

Re: ACT Outlook and Exchange

I believe the default setup between Outlook and Exchange uses the .OST file rather than the .PST file, so unless someone specifically sets up Outlook to use .PST files, most are NOT.

 

What is the issue you are having, and please include your Outlook version, Operating System version, and the version of MS Exchange you are using.

 

thanks

Matthew McFadden
Tuned Listener
Posts: 20
Country: United States

Re: ACT Outlook and Exchange

Outlook is 2003, I will have to check on other versions you asked about.

 

Also, we are running ACT through Citrix as a published app, Outlook is installed locally.  Can this work?

Nickel Elite Contributor
Posts: 567
Country: USA

Re: ACT Outlook and Exchange

I have been informed that this is being handled through Techinical Support so I will no longer pursue this thread.

 

thanks

Matthew McFadden