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ACT! Network Sync Installation program runs on Startup - HELP!

Copper Elite Contributor
Posts: 139
Country: United States

ACT! Network Sync Installation program runs on Startup - HELP!

[ Edited ]

This is driving me crazy.

 

When I installed ACT! Premium 2011 on my laptop PC, somehow it wanted to install the network sync service. Everytime I boot my laptop (WIndow 7 Home Premium), I get a User Account Control dialog box asking if I want to provide access. If I click No, it continues to boot normally. If I click Yes, I get some message about it not being compatible for some such reason. The path it gives is:

 

c:\act_premium_2011\Act Network Sync\setup.exe

 

I just want to stop this from happening and want to stop the Network Sync service from trying to install upon booting.

 

How do I get this to stop once and for all?

Copper Super Contributor
Posts: 54
Country: Canada

Re: ACT! Network Sync Installation program runs on Startup - HELP!

It sounds like an install didn't fully complete. You may have to make some changes to your registry:

 

1) Backup your registry

 

2)

     If running Windows 7 32-bit browse to the following entry:

   HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN

    

     If running Window 7 64-bit browse to the following entry:

   HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN

 

3) Delete the entry that contains the path to the network sync setup (setup.exe)

 

4) Reboot your computer

 

 

 

Michael Kadlec
Act! Certified Consultant
Corelogix Corporation