02-25-2013 11:26 AM
Yes they are the same. ACT! provides for self hosting or using a hosting service. If you self host you are responsible for providing and maintaining the WEB server. With a hosting service that is done by the hosting service and is part of the monthly charge.
02-25-2013 11:34 AM
ACT access via web is the product which can be web enabled by you or hosted by a 3rd party.
ACT Hosted a 3rd party ACT hosting company sold under the ACT Hosted name by sage. Sage also has a Hosting Provider program of other hosting providers offering different price points, different types of support and different methods of accessing ACT. For example, if you want to use the full desktop application of ACT instead of the much lighter ACT web Access, you could do so with some hosting providers.
Disclaimer: we are on the hosting provider list.
02-25-2013 11:39 AM
Thanks for the reply. That is very interesting. One of the drawbacks of the web version, for us, is that we have a lot of custom fields. And as I understand it, that would not be possible with the web version.
Where can I get more information about the range of hosting services?
02-25-2013 11:46 AM
I know of no such limitation. In fact if you self host you can have local lan users with a local install of the ACT! program access the same database as the WEB users.
02-25-2013 01:40 PM
Maybe I am not understanding the information correctly. When I look up Sage ACT! Hosted Cloud, there is this footnote: "Feature limitations with Sage ACT! Premium (access via web) apply for online access".
It is answer ID 29493 in the kb articles, (in case the link doesn't work).
On the list is Add or modify database fields or layouts. I should add we are not looking to host the application ourselves. We are looking for purely cloud based service.
Thanks again for the input.
02-25-2013 02:09 PM
I remember hearing something about the Sage hosting service that they do limit the number of custom fields. That isn't a program limitation but a vendor limitation. There are a number of hosting services run by ACCs and I don't believe they limit the number of custom fields,
02-26-2013 08:15 AM