02-17-2009 05:17 PM - edited 02-17-2009 05:17 PM
The ACT for Web view for one of our agents does not show correctly (the labels are large and overlap). We have created a separate layout for web users so that it looks like the application layout (I was told that ACT for Web translates layouts differently - cannot have more than 20 characters in a row). On my workstation and all workstations here at the office, the ACT for Web layout looks fine, except for that one off-site user. We already checked the browser settings (View - Text Size and Internet Options - General tab - Accessibility - All boxes are unchecked) and the display resolution (set to 1152 x 864). All settings seem to to be correct right? Am I missing something?