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ACT Address book

JW
Copper Contributor
Posts: 78
Country: USA

Re: ACT Address book

Yup, there were 3 address books in the registry,

Did a detect/repair on Outlook to no avail, even did scan pst/ost to make sure there were no corrupt emails causing it.

couple of times a day no consistency on what he's doing when it happens.  Sometimes, it's moving a email from one box to another, sometimes it's opening an email, sometimes it's creating a new email, sometimes it creating an opportunity in ACT.

Platinum Elite Contributor
Posts: 14,554
Country: Australia

Re: ACT Address book

You removed all 3 from the registry and now should be only one?

 

How many items in the Outlook Inbox? If a lot, try moving to another folder and see if that helps?

 

Odd that it can happen when creating an Opportunity - ie not doing anything in email.

 

Maybe try creating a new Outlook or even Windows Profile?