09-27-2012 09:32 AM
I am trying to do a complete uninstall and reinstall of ACT!2012 on a Windows XP machine but ACT! does not even show up in the list of programs within the "Add or Remove Programs" list. Any thoughts?
This type of stuff is very, very frustrating and I suspect that this is more of an OS issue.
09-27-2012 12:56 PM
I got too darn frustrated earlier and went down the path of removing ACT! manually ........ however, prior to manually uninstalling it, ACT! did not show up as ACT! or Sage ACT! in the list of programs. Very strange.
I uninstalled ACT! manually, reinstalled it and now it does not show up in the Start/All Programs menu. I am pretty sure that the computer gods do not like me right now. At this point, I am cursing quite a bit and my frustration has reached its limit. My new plan is to start fresh ......... as in start from scratch by reinstalling the OS. This is drastic, but quite frankly, considering the amount of frustration that ACT! has caused me over the past couple of weeks - and all of my lost productivity - I should have done this 3 weeks ago. Hind sight is 20/20 as they say.
I suspect that some of my frustration is also a result of the Microsoft OS, but I am not smart enough to know what is OS related and what is ACT! related. I just know that the end result is that ACT! is giving me gray hairs and high blood pressure.
So, in closing, please consider this a dead thread as I am just going to start over from the OS installation and move on from there.
09-27-2012 01:00 PM
Ouch, that's painful. One last thing, check the desktop to see if there's an ACT! icon.
09-27-2012 01:49 PM
09-27-2012 08:16 PM
Reinstalling the OS, etc. is painful, but considering how much time I have lost over the past few weeks, I could have saved myself a lot of time and grief if I just did that from the start. That is looking back though ...... if someone would have suggested that at the beginning, I would have been very skeptical of the advice as, I very much dislike what I call the "all too standard Microsoft response" of "just reinstall everything".
I plan on moving from Windows XP to Windows 7 [32-bit]. I hope (I really, really, really hope) that Windows 7 will minimize some of the issues that I have with ACT! that are OS related. I am not sure how everything else will migrate forward and I will just have to give it all a try. I use the following in conjunction with ACT!2012:
09-27-2012 10:04 PM
I've found that the Microsoft Cleanup Utiltity can help in these cases. However, MS have pulled it after it was found it caused some problems with MSO2010 (from memory). You might be able to google it and read up, make sure the bad consequences won't affect you, then google and find a download, try it...