02-20-2014 07:56 AM
In ACT 2012 premium, clicking the Add/Remove Groups button on the Group/Company tab causes ACT to lockup (forced to kill it in Task manager). No trouble in the Group view, only in contact view and it happens every time. This is a new behavior for the user. I did maintenance and rebuilds and un/reinstalled ACT. The behavior is not database specific (does the same thing in ACT demo). Has anyone else seen this behavior?
02-24-2014 12:21 PM
Hi Scott. This might actually be due to the prompt opening up outside the bounds of the screen. Check out the information in the following knowledgebase article: