07-02-2013 12:42 PM
We have one user who uses web versions says that he gets timed out every few minutes and cannot log back in until minutes later. The Time out we have on the server is 4 hrs. It's shared database. Any posible areas I can troubleshoot with? I thought about the loosing connection, but per him, he didn't loose anything but ACT only. It happens when he tries to add some info and click on Save button, it takes him to the login prompt or he's away from his desk for few minutes, when returns, he gets locked out. He uses windows 7.
Any input will be greatly appreiated.
07-10-2013 06:42 AM