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ACT 2012: Unable to delete user

New Member
Posts: 3
Country: USA

ACT 2012: Unable to delete user

I have been attempting to delete a user who is no longer with our company from the ACT database.  I am able to re-assign all of his contacts/records to another user, but when it tries to delete the user the database times out.

 

Is there a log somewhere that shows me why this user cannot be deleted?

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: ACT 2012: Unable to delete user

Does it actaully get through the process of re-assigning the records to someone else?

New Member
Posts: 1
Country: Canada

Re: ACT 2012: Unable to delete user

Sorry to revive and old post but I ran into the same problem. Started the deletion and after a while it got timed out. Nothing has been done. Any suggestion appreciated