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ACT! 2012 Premium not starting

New Member
Posts: 22
Country:

ACT! 2012 Premium not starting

Installed on Monday, worked fine all day Tuesday, now this error message prevents me from opening ACT.

"resolution of the dependency failed, type = "ACT.UI.ActApplication"'
name = "". Exception message is: The current build operation (build key

Build Key[Act.UI.ActApplication, null]) failed: Value of 'null' is not valid
for 'stream'. (Strategy type BuildPlanStrategy, index 3)

How can i get this issue resolved?

Silver Contributor
Posts: 1,813
Country: USA

Re: ACT! 2012 Premium not starting

corrupted ACT preferences will cause this.

 

Here is a link to an article on fixing the problem (link here)

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 22
Country:

Re: ACT! 2012 Premium not starting

I actually found that article earlier after googling the problem, did what it advised me to do any the problem persists...

Should i just reinstall?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT! 2012 Premium not starting

In the first step of the article, it deletes a file from the Preferences folder - go ahead and delete the Preferences file itself (it will be recreated when ACT! opens).
Greg Martin
Sage