09-01-2011 03:49 AM
When I close ACT! 2012 14.0.572.0 -running on Windows 7 x64
It gives and error and this in in the Event Log:
Fault bucket 2274933462, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: actsage.exe P2: 14.0.572.0 P3: 4e4cb29c P4: System.Workflow.Runtime P5: 220.127.116.11 P6: 4ca2e045 P7: 267 P8: 2f2 P9: DDTYH4CRNQI0JCB1XJKWM10Z55WSA2SJ P10: Attached files: C:\Users\MLazarus\AppData\Local\Temp\WERBD68.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\MLazarus\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_actsage.exe_722c9243a461213c1dcf4045ccde520da863cc6_17b0db25 Analysis symbol: Rechecking for solution: 0 Report Id: 2cfac471-d40c-11e0-94d3-005056c00008 Report Status: 0
Happy to post the crash files if needed.
09-01-2011 02:36 PM
02-12-2012 02:55 PM
I have about four systems with ACT! 2012, all of which are 64-bit, and all crash upon exit.
It's also unrelated to the database as I frequently teach with the demo database.
And most of these systems are clean installs with new operating systems.
06-06-2012 11:58 AM
We've been experiencing crashes on exit: 3 systems each running XP and ACT! 2012 Premium for Web, all updated with the latest service packs.
Every time (with no exception, so far) I exit ACT, I get an alert stating that "Sage ACT! has encountered a problem and needs to close".
This alert might pop up immediately after I close the program or appear several minutes later. Up to about two weeks ago, everything was working flawlessly but after the systems had restarted themselves after a Patch Tuesday, this appeared. So I'm assuming it was some update from Microsoft that broke it.
Other than being another Windows annoyance, it doesn't seem to affect the performance of the program.