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ACT 2012 14.1.108.0 Memory Leak

New Member
Posts: 4
Country: USA

ACT 2012 14.1.108.0 Memory Leak

I'm having an employee, a single employee out of 24, with a memory leak related to ACT 14.  Every afternoon and several times thereafter her ACT starts to leark memory until the application crashes. 

 

She is running an Core i3 with 3.45 usable RAM running Win 7 32-bit. 

 

There is no associated windows log to determine what exactly is failing in ACT.  I'm also new to the company so I'm unfamiliar with ACT debugging or logging to help determine the cause.

New Member
Posts: 4
Country: USA

Re: ACT 2012 14.1.108.0 Memory Leak

[ Edited ]

 

 

Here's the expanded error once it popped up after about 3.5 hours of use.

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: ACT 2012 14.1.108.0 Memory Leak

My first guess would be a corrupted .Net Framework not releasing memory.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: United_Kingdom

Re: ACT 2012 14.1.108.0 Memory Leak

I've sometimes seen this issue when a user has corrupted preferences.  If it's on a single PC I'd suggest trying the steps in the following article.

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14770/kw/14770