Welcome to the Sage ACT! Community. This was an issue in ACT! 2011 with the ACT! Email client that was fixed in Hot Fix 4. More information about this hot fix and the download are in KB Article 27440. To verify your version of ACT!, go to Help > About ACT! within the program.
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
