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ACT! 2011 Prem SP1 Custom Layout not sticking

Bronze Super Contributor
Posts: 1,566
Country: United_Kingdom

ACT! 2011 Prem SP1 Custom Layout not sticking

Client has 5 PCs and all of them but one have the custom layout sticking except one where it always goes back to the default layout when they restart ACT!.

 

Any ideas what this might be?


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! 2011 Prem SP1 Custom Layout not sticking

Hello David,
This information is stored in the Preferences file. Have you tried rebuilding their local preferences? I would also make sure they have the same permissions as all other users to the database files folder.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.