08-30-2011 07:50 AM
ACT! 2011 newly upgraded from ACT! 2010.
Merging using ACT! Word Processor to MS Outlook 2007
Tested using MS Word, same issue. Tested using ACT! Demo and Letter template same issue.
Rebooting does not correct.
Anyone have any ideas?
08-31-2011 05:54 AM
The issue has been reported as affecting multiple versions of ACT!, on differing operating systems, and using different versions of Office. This issue is being looked into - but we have not found a resolution at this point.
A work-around is to switch to the ACT! Internet Mail program to send mail merges, then switch back to Outlook for normal email functions.