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ACT 2010 wont open. Error message attached.

Accepted Solution Solved
Copper Elite Contributor
Posts: 148
Country: United States
Accepted Solution

ACT 2010 wont open. Error message attached.

Never had any issues with ACT 2010 Prem on Windows 7 64bit unitl I started my computer today. I get this error message upon reboot. Any ideas? I have not updated Windows recently. Thx,

Resolution of the dependency failed, type =

"ActUI.ActAppl icat ion", name = .,n. Exception message is: The

current build operation (build key Build

Key [Act. U[,ActAp pi icatlion, null]) fa iled:

Sys em.Runti me.serializat io n.Serializatio nException: Binary

st ream '0' does not contain a valid Binary eader. Possible caU5es

are invalid stream or obj ect version change between serializat ion

and deserialization,

at

System .Runti m e .serial izat ion. Fo rm atters. Bina my._ B i nafYP'arser. Ru n

o

at

System .Runti m e .serial izat io n. Fo rm atters. Bina ry.O b j ec1Reade r. D es

eria I ize(H ead erH a rn d ler h a ndl er •. _ I13i naryPa rser serP'arser,

Boolean fCheck,. Boolean isCirossAppDomain.

IMethodCall essage methodCaUMessage)

at

Sys em .Runti m e .serial ization. Fo rm atters. Bina my.Bi n a ryForm atter. D

eserialize(Stream serializat ionStream, Header andler handler,

Boolean fCheck,. Boolean isCmssAppDomain.

IMethodCall essage methodCaUMessage)

at Act.U['Core,CustomCommandHelper.Deserialize(String

f ileName) (Strategy type BuildPlanStrategy. index 3)


Accepted Solutions
Solution
Accepted by topic author briannydish
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT 2010 wont open. Error message attached.

Hello briannydish,

Please see KB article 25865 for a possible resolution to this issue.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

View solution in original post


All Replies
Solution
Accepted by topic author briannydish
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT 2010 wont open. Error message attached.

Hello briannydish,

Please see KB article 25865 for a possible resolution to this issue.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Elite Contributor
Posts: 148
Country: United States

Re: ACT 2010 wont open. Error message attached.

KUDOS to Greig,.

 

Alternate Solution
In some cases, this issue may also be resolved by manually rebuilding your ACT! preferences file. Please see the section entitled "Alternate Method: Manually Rebuilding Preferences" in the following Knowledgebase article for instructions:

How To Rebuild ACT! Preferences
Answer ID: 14770

 

This solution worked by deleting the Prefernces file in ActDiag