09-22-2009 04:21 PM
We installed Web Outlook Integration, and now when I try to save a Word 2007 document the default file type is .adt
When you click on the dropdown to chose a file type, it is blank. If you exit and then chose Save As, then it lists all the different Word formats.
This is a serious bug since there isn't any indication that you are saving as an .adt file format until you try to go find your document.
The only work around is when you click SAVE, you can click Cancel, and then it bring up the correct screen. ACT seems to be intercepting the Save command.
09-24-2009 07:21 AM
I will look into this further, thanks for the extra information.
In case I missed it, what was the hosting operating system for Outlook that you were using?
09-30-2009 02:29 PM
I have found that this issue is not unique to Office 2007 SP2, as I have see this issue using Office 2007 Service Pack 1 with the ACT! Premium for Web 2010 MailMerge component (Are you certain you were using Outlook Integration only and not MailMerge?).
When you get that dialog, you can cancel it, you are then returned to the Microsoft Word "Save As" dialog where you may pick your file type.
I have submitted a ticket for review on the issue you have reported.
09-30-2009 02:40 PM
I have both the Outlook Integration and Mail Merge components installed.
I found a temporary workaround was to disable the ACT Premium for Web Office add-in in Word.